SportsZen, under the parent company CrendenZeal Services Private Limited is committed to deliver your order with good quality packaging within given time frame (10 to 20 working days). We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. We cannot serve places where courier services are unavailable. In such case, refund of the payment shall be made within 15 working days of receipt of the payment.